In response to the rapidly evolving COVID-19 situation, Woodville Mutual is implementing a 60-day moratorium for the cancellation or nonrenewal of insurance policies that are due to the failure to pay premiums. In addition, all fees associated with late or non-payment will be waived. This moratorium will retroactively run from March 19, 2020 – May 18, 2020. We will comply with all state-specific requirements related to the COVID-19 pandemic as they evolve.
Woodville Mutual offices are accessible to customers with the following limits.
Walk-in hours are from 10am - 2pm and dedicated times for “high risk” individuals are from 10am -11am.
Customers will be contained to the vestibule area which is sanitized hourly.
You may still contact Woodville Mutual during normal business hours via telephone, email or fax.
As the situation regarding COVID-19 continues to evolve, we recognize that our policyholders will be impacted and that some will face financial hardship.
If you are a policyholder whose employment and income have been directly affected by this situation, please contact your agent. We are ready to help with billing and payment issues, including the possible postponement of billing due dates and policy cancellations due to nonpayment of premium. We would also waive any associated service fees or reinstatement fees.
Please note that this postponement does not waive payments due during the postponement period, but offers additional time for those directly impacted to pay their premiums.
Also, please keep in mind that policyholders can make payments and submit claims by visiting our website.
We are ready to assist you and our policyholders during this difficult time. Please contact us with any questions or concerns you might have.
This landlord insurance policy serves the unique needs of non-owner occupied or rental dwellings / farms, that is, you own a dwelling property or farm land which is occupied by another party.
Our Dwelling Properties Policy is available unsupported. That means you don’t have to insure your personal or other property with Woodville Mutual, a standard requirement of other insurance companies.
These Programs provide coverage for Residences occupied by no more than four families, and Mobile Homes occupied by no more than two families. Personal Property, Dwelling / Farm Structures and Buildings, Dwelling / Farm Personal Property, and Personal or Commercial Dwelling / Farm Liability can be included under these Programs. Open Peril Coverage Forms, a selection of Deductibles, and many available coverage broadening endorsements add to the customization of these programs to today's habitational and agricultural risks. These Programs can be used for Seasonal Occupancies, Tenant Occupancies, and Rental Condominium Units. All Coverages are underwritten by Woodville Mutual, while additional Coverages are provided through select mutual partners. These Programs are based on standardized forms provided by AAIS.