In response to the rapidly evolving COVID-19 situation, Woodville Mutual is implementing a 60-day moratorium for the cancellation or nonrenewal of insurance policies that are due to the failure to pay premiums. In addition, all fees associated with late or non-payment will be waived. This moratorium will retroactively run from March 19, 2020 – May 18, 2020. We will comply with all state-specific requirements related to the COVID-19 pandemic as they evolve.
Woodville Mutual offices are accessible to customers with the following limits.
Walk-in hours are from 10am - 2pm and dedicated times for “high risk” individuals are from 10am -11am.
Customers will be contained to the vestibule area which is sanitized hourly.
You may still contact Woodville Mutual during normal business hours via telephone, email or fax.
As the situation regarding COVID-19 continues to evolve, we recognize that our policyholders will be impacted and that some will face financial hardship.
If you are a policyholder whose employment and income have been directly affected by this situation, please contact your agent. We are ready to help with billing and payment issues, including the possible postponement of billing due dates and policy cancellations due to nonpayment of premium. We would also waive any associated service fees or reinstatement fees.
Please note that this postponement does not waive payments due during the postponement period, but offers additional time for those directly impacted to pay their premiums.
Also, please keep in mind that policyholders can make payments and submit claims by visiting our website.
We are ready to assist you and our policyholders during this difficult time. Please contact us with any questions or concerns you might have.
Woodville Mutual has the homeowners insurance coverage you need to protect your investment and get the most value for your insurance premium dollar. Woodville Mutual offers flexible and affordable options to meet a wide range of insurance needs.
No one wants to contemplate the possibility of losing everything – or anything – to unforeseen circumstances. Our outstanding Homeowners Insurance features provide the assurance you need. Our Homeowners Policy is equipped with some of the broadest standard coverages in the insurance industry, and can be tailored by your agent to properly fit your needs.
These Programs provide coverage for Owner-Occupied Private Residences and Mobile Homeowners. Personal Property and Related Private Structures are included. Open Peril Coverage Forms, Replacement Cost Provisions, Deductible options, and a selection of coverage broadening endorsements make these Programs very flexible. Seasonal Occupancies, Tenant Occupancies, and Owner-Occupied Condominium Units may also be insured under these Programs. All Coverages are underwritten by Woodville Mutual, while additional Coverages are provided through select mutual partners. These Programs are based on standardized forms provided by AAIS.