In response to the rapidly evolving COVID-19 situation, Woodville Mutual is implementing a 60-day moratorium for the cancellation or nonrenewal of insurance policies that are due to the failure to pay premiums. In addition, all fees associated with late or non-payment will be waived. This moratorium will retroactively run from March 19, 2020 – May 18, 2020. We will comply with all state-specific requirements related to the COVID-19 pandemic as they evolve.
Woodville Mutual offices are accessible to customers with the following limits.
Walk-in hours are from 10am - 2pm and dedicated times for “high risk” individuals are from 10am -11am.
Customers will be contained to the vestibule area which is sanitized hourly.
You may still contact Woodville Mutual during normal business hours via telephone, email or fax.
As the situation regarding COVID-19 continues to evolve, we recognize that our policyholders will be impacted and that some will face financial hardship.
If you are a policyholder whose employment and income have been directly affected by this situation, please contact your agent. We are ready to help with billing and payment issues, including the possible postponement of billing due dates and policy cancellations due to nonpayment of premium. We would also waive any associated service fees or reinstatement fees.
Please note that this postponement does not waive payments due during the postponement period, but offers additional time for those directly impacted to pay their premiums.
Also, please keep in mind that policyholders can make payments and submit claims by visiting our website.
We are ready to assist you and our policyholders during this difficult time. Please contact us with any questions or concerns you might have.
Woodville Mutual is represented by independent agencies throughout Ohio. Our agents are committed to providing a service that exceeds your expectations. We look for agencies that are focused on their communities, represent themselves professionally, and have a strong belief in ethics.
In addition, Woodville Mutual feels the independent agency force provides an invaluable tool in educating the consumer about insurance products and the ability to service their local Ohio communities better than direct insurance writers.
Woodville is represented by over 20 independent agencies in Ohio, with a growing agency force. Complete the form below to learn more about becoming an agent with Woodville Mutual Insurance.